Terms and Conditions

Swizton Medtech Pvt. Ltd. - Legal Disclaimer & Conditions of Use
Important Notice: HEARTIQ SCORE is a screening and risk-assessment tool intended solely for educational and informational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment.

A busy lifestyle leaves little room for self-assessment or the recognition of cardiac symptoms. Consequently, early risk assessment represents the necessary future of heart health. HEARTIQ SCORE is specifically developed by Swizton Medtech to provide an indicative result of health conditions. Its recommendations are not conclusive but indicative.

1. Not a Diagnostic Tool

HEARTIQ SCORE is a predictive risk-assessment and screening system and does not diagnose coronary artery disease, myocardial infarction, stroke, or any medical condition.

  • It provides cardiac risk assessment only.
  • It must not be relied upon as a standalone diagnostic instrument.
  • It does not replace clinical evaluation, diagnostic tests, or a registered medical practitioner’s judgment.

Swizton Medtech is only liable to provide a cardiac risk assessment score to registered members after sampling and screening if necessary.

2. No Medical Advice

HEARTIQ SCORE does not provide medical advice, therapeutic recommendations, or prescriptions. Output generated is for general informational purposes only. Users must consult a qualified, registered medical practitioner before taking any health-related decisions.

  • The platform provides provision to users for taking appointments with Doctors who are leading practitioners.
  • Any advice, medical suggestions, and prescriptions from the respective Doctor are solely the Doctor’s responsibility.
  • HEARTIQ SCORE does not influence, modify, or override any clinical decision made by a registered medical practitioner during teleconsultation or in-person consultation.

3. Risk Estimate Only

HEARTIQ SCORE provides a probability-based risk estimate, not a medical certainty.

  • A low score does not guarantee absence of disease.
  • A high score does not confirm the presence of disease.
  • False positives and false negatives may occur due to inherent limitations of risk-prediction tools.

It is a proprietary risk-assessment methodology developed using clinical inputs from experienced cardiologists and published medical knowledge. It does not replace established clinical guidelines or physician judgment.

4. Dependency on User & Third-Party Data

Results depend on user-entered information, laboratory test reports, and imaging reports provided by external centres. Swizton Medtech is not responsible for errors, inaccuracies, or omissions in data provided by the user or any third-party service providers.

5. Laboratory & Imaging Responsibility

Laboratory tests, sample collection, and CT imaging are performed by independent third-party entities. Swizton Medtech does not control and is not liable for:

  • Sample collection quality
  • Test methodology
  • Imaging procedures or acquisition quality
  • Reporting accuracy
  • User interface with Third parties

Any disputes regarding test results must be addressed directly with the respective provider.

6. Clinical Pathway Limitation

The risk-based pathways (low / intermediate / high) are indicative in nature. Decisions regarding further investigations, medications, interventions, or hospitalization must be taken exclusively by the user’s treating physician.

7. Emergency Disclaimer

HEARTIQ SCORE is not intended for medical emergencies.

In case of symptoms such as chest pain, breathlessness, fainting, sudden weakness, or neurological symptoms, the user must seek immediate emergency medical attention. The platform does not provide real-time emergency services.

8. Limitation of Liability

To the fullest extent permitted under Indian law, Swizton Medtech, its directors, founders, advisors, employees, partners, and affiliates shall not be liable for:

  • Medical outcomes
  • Clinical decisions based on HEARTIQ SCORE outputs
  • Delayed diagnosis or missed diagnosis
  • Health deterioration, complications, or death
  • Actions taken or omitted based on scores

Use of HEARTIQ SCORE is entirely at the user’s own risk.

9. Outcomes

HEARTIQ SCORE does not guarantee prevention of cardiac disease or reduction of adverse cardiac events. Health outcomes depend on multiple personal, clinical, lifestyle, and genetic factors beyond the scope of this tool. The results provided are indicative and should be ratified with medical doctors for next steps.

10. Population-Level Tool

HEARTIQ SCORE is designed for population-level screening and stratification. It may not be valid for children, pregnant women, or individuals with known advanced cardiovascular disease unless used under medical supervision.

11. Data Privacy, Consent & Use

By using HEARTIQ SCORE, the user consents to:

  • Collection, processing, and storage of relevant personal and health information.
  • Use of anonymized and aggregated data for research, algorithm improvement, and validation.

Swizton Medtech handles personal data in accordance with applicable Indian data-protection laws. We do not sell or disclose personally identifiable information to external parties except as required for operations or by law.

12. Algorithm Updates

Algorithms, thresholds, and recommendations may be periodically updated based on clinical evidence, validation studies, or regulatory changes. Updated versions may alter previously generated scores. Prior scores should not be retrospectively interpreted as clinical conclusions.

13. Governing Law & Jurisdiction

HEARTIQ SCORE is a digital health risk-assessment tool and is not intended to function as a medical device under current applicable Indian regulations. Any teleconsultation facilitated shall be governed by the Telemedicine Practice Guidelines issued by the Government of India.

Any disputes arising from use shall be subject to the exclusive jurisdiction of courts in MALAPURAM (Registered office of SWIZTON), unless otherwise specified by applicable law.

14. Acceptance of Terms

By accessing or using HEARTIQ SCORE, the user acknowledges that they have read, understood, and agreed to be bound by these Legal Disclaimers and Conditions of Use.

  • The user acknowledges having provided informed consent and understanding the limitations of algorithm-based risk scoring.
  • The user agrees to indemnify and hold harmless Swizton Medtech from any claims arising due to incorrect information provided by the user or misuse of the platform.

If the user does not agree, they must discontinue use of the HEARTIQ SCORE application immediately.

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